Question 1

We accept 30% T/T deposit at order confirmation and 70% balance against a copy of the Bill of Lading. L/C at sight is available for larger orders. Sample cost is paid by T/T, Western Union or PayPal and is deductible from your first bulk order. Exact terms are confirmed in the proforma invoice before production starts.

Accepted Answer

What are your payment terms? What are your payment terms? We work on standard export payment terms, and we confirm the exact structure in the proforma invoice before production starts. Payment stageMethodTiming / Notes Deposit T/T 30% at order confirmation. Production begins once the deposit is received. Balance T/T 70% against a copy of the Bill of Lading, or before shipment if you prefer. Letter of credit L/C at sight Accepted for larger orders. Bank-related costs are advised up front. Samples T/T, Western Union, PayPal Cost is deductible from your first bulk order. Deposit secures your production slot Because the deposit secures your production slot, we confirm the schedule the day the deposit lands. This is also covered in the production and delivery question. Need a different payment structure? If your procurement requires a different structure, such as a longer balance term or a staged payment plan, tell us at enquiry stage and we will quote accordingly. Payment termsStandard terms are 30 percent deposit to start production and 70 percent against the bill of lading or before shipment, negotiable for established partners. We accept T/T bank transfer and can discuss other methods for repeat programmes.For new accountsFirst orders typically follow the deposit-plus-balance structure. As the relationship builds, we can review terms and provide more flexible scheduling for seasonal repeats.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 2

Yes - logo printing on canopy panels and valances is available from a single colour, with custom canopy colours from 50 pcs per size. Many hotel and restaurant clients print the venue name on the valance band, which stays visible even when the umbrella is closed. Send your logo in AI or PDF vector format and we will return a mock-up for approval before production.

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Can I brand the centre pole umbrellas for my venue? Yes - logo printing on canopy panels and valances is available from a single colour, with custom canopy colours from 50 pcs per size. Many hotel and restaurant clients print the venue name on the valance band, which stays visible when the umbrella is closed. Canopy panel printing suits larger logos visible across the terrace, while valance printing keeps branding subtle and visible from every side. Send your logo in AI or PDF vector format and we will return a mock-up for approval before production. Custom frame finishes in your brand colour can be quoted together. Branding options for centre pole umbrellasYes. Centre pole umbrellas are one of the easiest formats to brand for hotels, restaurants, and resorts. We offer screen printing and digital heat-transfer printing on the canopy, plus engraved or printed pole badges and custom-colour poles and bases matched to your brand palette.What we need from youSend us a vector logo (AI, EPS, or PDF) and your Pantone or HEX colours. We produce a digital proof and a physical swatch for approval before bulk production. Printed canopies are typically produced in the same lead time as plain stock, but allow a few extra days for proofing on first orders.Minimums and placementLogo printing is available from a low MOQ and can be placed on one panel, all panels, or as a valance band. For hospitality rollouts we keep your artwork on file so reorders stay consistent across seasons and locations.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 3

Stock models take 30 days to produce; custom fabric, colour or branding adds around 10 days. Then add sea freight - roughly 18 to 25 days to the US West Coast, 30 to 35 days to Northern Europe and 18 to 22 days to the Gulf. Tell us your deadline and destination port and we'll confirm the full schedule in writing.

Accepted Answer

How long is production and delivery? Two stages: production, then shippingProduction- Stock models: 30 days- Custom fabric, colour or branding: add around 10 days- Pre-production sample, if you want one: the clock starts after you approve the specShipping (port to port)- US West Coast: 18 to 25 days- US East Coast: 30 to 35 days- Northern Europe: 30 to 35 days- Middle East (Jebel Ali): 18 to 22 days- Australia: 15 to 20 daysOn top of that, add customs clearance and inland delivery to your address — those depend on your forwarder and destination, so we don't quote them as our transit time.What changes the schedule- Peak season (March to July) — container space out of Ningbo gets tight, book 4 weeks ahead- Custom branding and Pantone colour matching- Chinese public holidays — Chinese New Year shuts production for around two weeksHow we keep you informedWe confirm your production slot when the deposit lands, and send photos of the finished goods before shipment. If anything moves, we tell you the day we know, not the day it was due.Tell us the model, the quantity and your deadline, and we'll confirm the full schedule in writing before you order. Production and delivery timeStandard models typically run 25 to 40 days from confirmed order and deposit, plus ocean transit of roughly 20 to 45 days depending on destination. Custom colours, branding, or new tooling add time, usually 10 to 20 extra days.Planning your seasonBecause outdoor is seasonal, we recommend placing orders 2 to 3 months before your selling season so goods land in time. We confirm a firm production schedule at order and update you at each milestone.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 4

Yes - replacement canopies, ribs, hubs, cranks, finials and bases are all available separately, and we keep stock of the standard ranges. We supply spare parts for 5 years after purchase. Tell us the model and which part you need and we'll quote it the same day.

Accepted Answer

Do you supply spare parts and replacement canopies? Yes — we supply spare partsWhat's availableReplacement canopies (made to your original size, fabric and colour), ribs, hubs, cranks, finials, base plates and fixing kits.How long parts stay available5 years after purchase for the standard ranges. We hold stock of the common parts, so most orders ship within 7 days.How to orderTell us the model, the part you need and the quantity. A photo of the damaged part helps us confirm the exact version. We quote the same day.Matching an existing installationSend us the model code or a photo and we can match the fabric and colour, so a replacement canopy won't look different from the rest of the site. This matters most for hotels and restaurant chains that replace umbrellas in phases — a mismatch in year three is very visible.Which model do you have? Send us a photo and we'll identify the parts you need. Spare parts and canopiesYes. We supply replacement canopies, ribs, hubs, poles, bases, and hardware for every model we sell, so a single worn part never scraps a good frame. Canopies are designed for straightforward swap-out with basic tools.Keeping stockFor resorts and distributors we can pre-kit spare-part packs per site and keep your colour and size on file for fast reorders. Tell us your fleet size and we will propose a sensible spare ratio.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 5

Brush off dust and debris, then wash the canopy with lukewarm water and a mild soap. Never use a pressure washer or a solvent - both damage the coating. Let the canopy dry fully before closing it. For the frame, wipe down the aluminium or powder-coated parts and check the bolts once a season. Full care guide: https://www.forishortus.com

Accepted Answer

How do we clean and maintain the fabric and frame? Routine care (once a month in season)Brush off dust and debris with a soft brush, then hose the canopy down with clean water.Cleaning the fabricWash with lukewarm water and a mild soap, using a soft brush or sponge. Rinse thoroughly. Let it dry fully before closing — closing a wet canopy is the single most common cause of mildew.Never use- Pressure washers — they strip the water-repellent coating- Solvents, bleach or strong detergents — they break down the fibre finish- Machine washing or dry cleaningRemoving mildewMix mild soap with water and a little white vinegar, brush gently, rinse and dry in the sun. Treat it as soon as you see it — mildew left over winter becomes very hard to remove.The frameWipe aluminium or powder-coated parts with a damp cloth. Once a season, check and tighten the bolts and lubricate the crank mechanism lightly.Off-seasonStore the umbrella closed and dry, ideally under a protective cover.Full care guide with photos: https://www.forishortus.comWhich fabric is your umbrella made from? Tell us and we'll send the exact care instructions for it. Cleaning fabric and frameBrush off loose dirt, then clean the canopy with mild soap and lukewarm water and a soft brush; rinse and air dry before closing. Avoid harsh solvents that strip the water repellent. Wipe the frame with a damp cloth and dry it to protect the coating.Seasonal careAt season end, wash and fully dry the canopy, then store it in a dry place or fit a protective cover. Rinse coastal frames monthly to remove salt. Check bolts and the hub once a season and tighten as needed.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 6

Foris Hortus umbrellas ship with canopy, pole, ribs, base fixing kit and a printed guide whose QR code links to a step-by-step video. A centre-pole model takes about 20 minutes with two people; a cantilever about 30 minutes as the offset arm and ballast are set first, using only a supplied spanner and hex key. The base and anchor are matched to your surface - concrete, deck, grass or balcony and rooftop - and for project orders we supply the guide in your language and run a video walkthrough.

Accepted Answer

How do we install the umbrellas? What is in the box - Every umbrella ships with the canopy, the pole, the ribs, the base fixing kit and a printed assembly guide. A QR code on the guide links to a step-by-step video.How long it takes - Centre-pole models take around 20 minutes with two people. Cantilever models take around 30 minutes, because the offset arm and the ballast need setting first. Only basic tools are needed - a spanner and a hex key, both included in the kit.Before you start - Check the ground is level and the base is rated for the canopy size. Leave clearance around the umbrella so it can open and rotate freely. Use two people, always - never raise a cantilever arm on your own. SurfaceRecommended fixingNotesConcrete / solid pavingBolt-down base plate with expansion anchorsMost stable; standard for restaurant and hotel terraces Timber decking Through-fix plate bolted into the joists, or weighted plate if drilling not allowed Never put a light base on decking - wind will tip it Grass / open ground Through-fix plate bolted into the joists, or weighted plate if drilling not allowed Balcony / rooftop Weighted plates only, sized to the umbrella and the wind load We calculate the required weight for your site Windy / coastal sites Heavier ballast plus reinforced ribs; close when unattended On exposed sites, close the umbrella whenever the venue is empty - A: For larger projects - We supply the assembly guide in your own language, and for project orders we can run a video walkthrough with your installation team before the shipment arrives. Tell us the model and we will send the assembly guide and video before you order, so you can plan the install day. - B: Choose the base to match your surface - The fixing method depends on your ground and how exposed the site is. See our Base and Surface FAQ for the full breakdown, then tell us the surface, the model and the wind exposure and we will specify the exact base and anchor kit.

Question 7

It depends on the ground and the exposure. Concrete or paving takes a bolt-down plate; decking needs a through-fix or a heavy plate; grass and open ground use a cross base with pavers. Windy or coastal sites need more ballast. Tell us the surface, the model and how exposed the site is, and we'll specify the right base for you.

Accepted Answer

What base do we need for our surface? It depends on the ground and how exposed the site isConcrete or solid pavingA bolt-down base plate fixed with expansion anchors. The most stable option, and what most restaurant and hotel terraces use.Timber deckingA through-fix plate bolted into the joists below, or a heavy weighted plate if drilling isn't allowed. Never put a light base on decking — wind will tip it.Grass or open groundA cross base or a ground socket, loaded with pavers or a dedicated ballast block.Balcony or rooftopWeighted plates only, sized to the umbrella and the wind load at that height. We'll calculate the required weight for your site.Windy or coastal sitesHeavier ballast plus reinforced ribs. On exposed sites we also recommend closing the umbrella whenever the venue is unattended.A simple rule of thumbThe bigger the canopy, the heavier the base — a 3 m umbrella typically needs around 40–50 kg, a 4 m cantilever 100 kg or more. We'll confirm the exact figure for your model from our spec sheet.Tell us three things and we'll specify the exact base: the ground surface, the model you're considering, and how exposed the site is to wind. Base by surface typeThe right base depends on your surface. On concrete or wood decks use a plate or fillable base. On grass or sand use an in-ground anchor or a peg base. On tiled or rental terraces where drilling is not allowed, choose a heavy portable or split base.Matching to modelTell us the surface and the umbrella model and we will specify the exact mount and weight. The wrong surface match is the usual cause of instability, so this step is worth getting right before order.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 8

Yes — we provide sample umbrellas and fabric swatches. Tell us the model and fabric you're considering and we'll quote the sample cost, which is normally credited against your bulk order. Samples are the best way to check the fabric, the finish and the build quality before you commit to a full container. Which model are you looking at?

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Do you provide samples? Yes — we provide samplesWhat you can order- Fabric swatch cards — the full colour range in each fabric type, so you can see and feel the material before choosing.- Pre-production sample unit — a finished umbrella built to your spec, including fabric, colour, frame finish and logo.How it works1. Tell us the model and the fabric you're considering.2. We quote the sample cost and the lead time3. We ship it to you — express for swatch cards, sea or air for a full unit, whichever suits you.4. Once you approve it, we move to the bulk order. SamplesYes, we provide samples so you can check fabric, colour, build quality, and branding before committing to a bulk order. Sample cost is usually deducted from your first container, and we can ship a single unit or a small mixed set.Sample timingStock samples ship within days; custom-colour or branded samples take longer to produce. We recommend sampling the exact canopy fabric and pole finish you plan to order to avoid surprises at volume.We recommend sampling the exact fabric batch you will order, since dye lots can shift slightly and a physical swipe is the only sure way to confirm the shade.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 9

Send us the model or item, the quantity, and the destination. We'll come back with a full quotation, usually within one business day. Not sure which model fits your site yet? Tell us the space you're furnishing — the venue type, the city and roughly how many seats. We'll recommend a model and fabric first, then quote. Every order is custom-made, including size, colour and branding.

Accepted Answer

How do I start an order with you? How to start an order1. Send us your requirementsTell us the model or item you have in mind (a reference photo works too), the quantity, and the destination port or city.2. We come back with a quotationUsually within one business day. The quotation covers unit price, fabric options, production time and freight to your port.3. Confirm fabric, size and brandingWe send fabric swatches and spec drawings for your approval before anything goes into production.4. Sample or go straight to productionYou can order a pre-production sample, or move directly to the bulk order if the spec is already agreed.5. Production, inspection and shippingProduction takes 30 days for stock models, plus around 10 days for custom fabric, colour or branding. We arrange inspection, documentation and shipment on FOB Ningbo terms — CIF, CFR and DDP are also available.Not sure where to start?Tell us the space you're furnishing — hotel terrace, pool deck, rooftop bar or restaurant patio — along with the city and roughly how many seats. We'll recommend a model and fabric before you commit to anything.Get in touch: https://www.forishortus.com/contact-us.htm How to start an orderSend your enquiry with the model(s), quantities, colour, and destination port via our inquiry page. We return a quotation and a specification sheet, then a proforma invoice once you confirm. Production starts after deposit and artwork approval where branding is involved.Typical flowEnquiry and quote, sample or drawing approval, deposit, production, pre-shipment inspection, balance, and shipping. We keep you updated at each step and can arrange third-party inspection before loading.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 10

After the contract is signed we assign a unique order number which you can use to track progress on our website. There are seven published stages: order confirmation, production scheduling, material procurement, production process tracking, quality control and inspection, packaging and shipping, and delivery and feedback.

Accepted Answer

How can I track my order after it is confirmed?After each contract is signed we assign a unique order number, and that number can be used to track the progress of the order on our website. You do not have to ask for a status update to know where the goods are.The tracking runs through seven published stages:Order ConfirmationProduction SchedulingMaterial ProcurementProduction Process TrackingQuality Control and InspectionPackaging and ShippingDelivery and FeedbackTwo points worth knowing. Production scheduling follows order confirmation, so you get a clear view of the start date and the expected finish date early rather than near the end. And Quality Control and Inspection is one of the tracked stages rather than a separate conversation, which is where third party inspection sits if you want to appoint one before the container is loaded.If you would like a written update at each stage rather than checking the website, tell us at order stage and we will send one.Order tracking after confirmationOnce your order is confirmed, we assign a coordinator who sends a production schedule, photo updates at key stages (frame, finish, assembly, packing), and the booking and bill of lading after shipment. You always know where the order stands.VisibilityFor larger programmes we can share inspection reports and container loading photos. Tell us your reporting preference and we match it, from a simple weekly note to full milestone documentation.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 11

We exhibit at two fairs in Guangzhou each year, the Canton Fair and the Jinhan Fair for Home & Gifts, and both take place in October. Stand numbers and exact dates for each edition are published on our News page once confirmed. We also welcome buyers to visit us in Linhai.

Accepted Answer

Where can I meet your team in person?We meet buyers in person at two fairs in Guangzhou each year, both in October:The Canton Fair, in Guangzhou, where we exhibit our outdoor collectionsThe Jinhan Fair for Home & Gifts, at the Poly World Trade Center Expo in GuangzhouWe deliberately do not print fixed dates and stand numbers in this answer, because they change every edition and a stale stand number is worse than none. Stand numbers and confirmed dates for each edition are published on our News page as soon as we have them, and our team sends them to buyers who are already in contact with us.If you would like to meet at the next edition, tell us which fair and which day and we will confirm our stand and hold a time slot for you.Factory visits are also welcome. Buyers who are already in China, or who want to see the frames welded and the upholstery made before placing a substantial order, can arrange to visit us in Linhai, Zhejiang. Contact us with your travel dates and we will set the visit up.Meeting our teamYou can meet us at major trade shows such as the Canton Fair and leading furniture and hospitality expos in Europe and the Middle East, where we exhibit new models each season. We also welcome scheduled factory visits.Before you comeSend your project brief so we prepare samples and a line tour. A focused visit lets you inspect welding, powder-coat, and fabric first-hand and speeds up custom decisions.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 12

Our company is Linhai Fenghui Home Furnishing Co., Ltd., based in Linhai, Zhejiang Province, China, postal code 317000. Zhejiang is China's main producing region for outdoor furniture and shade umbrellas, and we ship from Ningbo. Phone and WhatsApp +86 13282468266, email janetwoo@forishortus.com.

Accepted Answer

Where are your company and factory located?Our company is Linhai Fenghui Home Furnishing Co., Ltd., and we are based in Linhai, Zhejiang Province, China. Our postal code is 317000.Location matters more than it looks in this industry. Zhejiang is China's main producing region for outdoor furniture and shade umbrellas, which is why the frame welding, the powder coating and the upholstery are all available locally and why a finish change does not send your order across the country. Containers leave from Ningbo, which is a short run from the workshop.How to reach us:Phone and WhatsApp or WeChat: +86 13282468266Email: janetwoo@forishortus.comPostal address: Linhai, Zhejiang Province, China, 317000If you need the full street address for a shipping document, a courier or a factory audit, ask us at enquiry stage and we will send it. We keep the public listing at city level and issue the full address on request.LocationOur company and factory are in Linhai City, Taizhou, Zhejiang Province, on China's east coast. Linhai is a well-known cluster for outdoor leisure products, with mature supply chains for aluminium, fabric, and finishing.Logistics advantageBeing close to the Ningbo and Shanghai ports keeps export freight fast and frequent. Most containers are trucked to Ningbo for sailing within a day or two of completion.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 13

We hold ISO 9001 quality management certification covering the manufacture and sale of furniture including outdoor shade umbrellas, FSC certification for the wood we use, EN 581 testing for outdoor furniture safety and durability, and Alibaba Gold Plus Verified Supplier status verified by third party institutions.

Accepted Answer

Four certifications are current, and all are published on our Certificates page with their dates:ISO 9001 quality management system, covering the manufacturing and sales of furniture articles including outdoor shade umbrellas. This is our core quality management certification and is the one that governs how the workshop operates day to day.FSC, the Forest Stewardship Council certification, which means every piece of wood we use is responsibly sourced from sustainably managed forests, with chain of custody.EN 581, the European standard for outdoor furniture, covering the safety and durability testing of outdoor seating and tables. EN 581-1:2017, EN 581-2:2015 and EN 581-3:2017 all apply to the range.Alibaba Gold Plus Verified Supplier, an accreditation verified by third party authoritative institutions, covering enterprise qualification, production capacity and export service capability.Two practical notes. EN 581 is a product safety and durability standard, so it answers the question of whether a chair is built to carry a person safely and repeatedly rather than what it is made of; material questions are covered in our Materials and Quality answers. And if your market needs a specific document set for customs or for a tender, tell us which certificates and which language you need and we will send the certificates themselves, not just the claim.

Question 14

We are a manufacturer. Frames are welded, finished and upholstered in our own workshop in Zhejiang and then packed for export, which is why a project can change the frame colour and the cushion fabric without changing the supplier. We build outdoor furniture rather than trade it.

Accepted Answer

Are you a manufacturer or a trading company?We are a manufacturer. Frames are welded, finished and upholstered in our own workshop in Zhejiang, and then packed for export.This is not a market-positioning claim, it is where the work happens. Because the frame, the finish and the upholstery are all in house, a project can change the frame colour and the cushion fabric without changing the supplier, and the specification can be built around your space rather than around what happens to be in stock.What that means for you in practice:A custom frame colour, rope tone or fabric is a production change, not a sourcing problem, so it does not put a second supplier between you and your order.Quality questions are answered by the people who made the piece, which is why we can support third party inspection before shipment and reissue parts rather than negotiate.Delivery is quoted against a published container loading plan for the exact version you order.If your procurement process needs a factory audit or a formal supplier questionnaire before you place an order, tell us at enquiry stage and we will support it.Manufacturer, not a traderWe are a manufacturer of outdoor umbrellas, shade systems, and outdoor furniture, based in Linhai, Zhejiang, China, with our own production lines for frames, finishing, and assembly. That lets us control quality, lead time, and customisation directly.What that means for youBuying from the factory gives you OEM and ODM flexibility, competitive pricing without a trading margin, and direct engineering support for projects. We work with distributors, brands, resorts, and contractors worldwide.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 15

We support third party inspection before shipment, and we welcome it. After the goods arrive you have one month to appoint a professional third party and send us the report; major quality problems mean a return to the factory with freight covered by us. Production quality claims with photo or video evidence are accepted within three months of arrival.

Accepted Answer

What inspection can I arrange before shipment and after arrival? We support third-party inspection before and after shipment as standard, not as an exception. Before the container loads, accessories are checked against the order. After arrival, you may appoint a professional third party within one month to inspect the goods and send us the report; where that inspection finds major quality problems, the goods are returned to our factory and we bear the freight. Stage Window (from date of arrival) What happens Freight Pre-shipment inspection Before container loads Accessories checked against order Third-party after arrivalWithin 1 month of arrivalBuyer appoints inspector, sends reportWe bear freight for major faultsProduction quality claimWithin 3 months of arrivalPhotos or video evidence reviewedWe reissue parts and bear freight if our fault Warranty 12 months from arrival Outdoor furniture covered Per warranty terms Spare parts Up to 5 years Replacement canopies and parts See Spare Parts FAQ - A: Warranty - Outdoor furniture carries a 12-month warranty counted from the date of arrival rather than the date of loading, so the full window is available to you after the container reaches port. Related pages - For the defect return and replacement procedure, see our Return and Replacement FAQ. For long-term spare parts supply, see our Spare Parts FAQ. All post-delivery clocks on these pages run from the date of arrival.

Question 16

Four HS codes cover the range: 9401719000 for outdoor chairs, 9401790000 for other chairs, 9403899000 for outdoor tables, and 9403700000 for plastic items. Place of origin is China (Zhejiang). Our commercial declaration reads as the material and construction, for example fabric on an iron frame, no brand.

Accepted Answer

Which HS codes do you use, and how is the goods declared?Four HS codes cover the range, and the correct one is stated on each product page:9401719000: outdoor chairs, the code used on most of the chair range9401790000: outdoor chairs on the aluminium lines, for example the white aluminium armchair and the white round tube armchair9403899000: outdoor tables, for example 9403700000: plastic itemsWhere a set contains both a table and chairs, two codes apply and are both published, for example 9403899000 for the table and 9401719000 for the chairs. Place of origin is China (Zhejiang).The commercial declaration we use describes the material and construction rather than a brand, for example outdoor furniture, fabric, iron frame, upholstered or not upholstered, no brand. If your broker needs the declaration worded to a specific template, send us the wording and we will match it on the shipping documents.Tell us the destination country when you enquire. Duty rates and any import requirements are set by your customs authority, so it is worth confirming the code that applies at your end before you cost the shipment.HS codes and declarationUmbrellas and outdoor furniture ship under standard outdoor and furniture HS headings; we declare by the exact product type and material so customs clearance is smooth. We provide the HS code and a clear description on the commercial invoice.ComplianceGoods are declared at true value with the correct origin mark. If your market needs specific statements (such as wood packing treatment or material declarations), tell us and we include them in the docs.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 17

Gross and net weights are published per item so you can plan freight. A six-chair carton of FHCH079 is 28.2 kg gross and 23.7 kg net, about 3.95 kg net per chair. Per set: FHSF207 runs 64 to 84 kg gross, FHSF049 is 71 kg gross and 66 kg net, FHSF001 is 90 kg gross and 85 kg net.

Accepted Answer

What are the gross and net weights of a shipment? What are the gross and net weights of a shipment? Gross and net weights are published per item so you can plan freight, insurance and unloading without waiting for a packing list. The table below is representative of the current range; confirm the figure against the exact version you order. ItemGross weightNet weightNotewhite aluminium armchair28.2 kg (6-chair carton)23.7 kg (6-chair carton)about 3.95 kg net per chair white round tube armchair 17 kg 15 kg extendable table45.5 kg39.5 kg 5-piece set 84 kg (B1) / 80 kg (B2) / 64 kg (C1) / 68 kg (C2, D1) 74 kg (B1) / 70 kg (B2) / 63 kg (C1) / 63 kg (C2, D1) multi-configuration 4-piece set 71 kg per set 66 kg per set 6-piece corner set 90 kg 85 kg - A: How to read the figures - The gap between gross and net is the carton and internal packing, so the gross figure is the one to use for freight and manual handling. - B: Multi-configuration lines - On multi-configuration lines the weight follows the configuration, as shown, so confirm the weight against the version you are ordering. Gross and net weightsNet weight is the product alone; gross weight adds the carton and protective packing. We list both on the packing list so your forwarder can quote freight and your warehouse can plan handling.Why it mattersHeavy bases dominate shipment weight, while bulky canopies dominate volume. Balancing the two in a container is how we keep your per-unit freight low. We share weight tables per SKU before booking.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 18

Carton detail is published on every product page. Chair cartons run from 0.367 CBM for three round tube chairs to 0.491 CBM for six white aluminium chairs. Table cartons include 228.5 x 131.5 x 14 cm at 0.421 CBM. Sofa sets run from 0.842 to 3.23 CBM per set across two to four cartons.

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What are the carton sizes and volume per set?Carton detail is published on every product page, and it is worth reading before you plan a container because the volume per set varies more than the loading figures suggest.Chairs:white round tube armchair: carton 58 x 68 x 93 cm, three chairs per carton, 0.367 CBMwhite aluminium armchair: six chairs per carton, 77 x 58 x 110 cm, 0.491 CBMadjustable back armchair: nine chairs stacked per cartonTables:extendable table: carton 228.5 x 131.5 x 14 cm, one table per carton, 0.421 CBMSofa sets:5-piece set: two export cartons per set, 0.842 to 1.07 CBM per set depending on the configuration4-piece set: 1.006 CBM per set4-piece set: 1.165 CBM per set4-piece set: 1.764 CBM per set6-piece corner set: four cartons per set, 3.23 CBM per setBecause the volume per set drives the loading figure, the two are worth reading together. A set that packs at 3.23 CBM per set and one at 1.006 CBM per set will fill the same 40HQ with very different numbers of sets. Where a range has several configurations, the carton schedule for the exact configuration is confirmed on the order.Carton sizes and volumeCarton dimensions vary by model: a centre-pole umbrella ships in a slim tube around 150 cm to 190 cm long, while a cantilever ships in a larger carton up to 220 cm. Bases pack separately, often 2 to 4 per carton depending on weight.Volume per setWe calculate cubic metre (CBM) per set and per container so you can plan. A typical 40HQ holds a mix of 200 to 500 sets depending on model bulk. Ask for the packing list with CBM for your exact mix.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 19

Yes. Mixed loads are supported: a container can be filled with more than one item from the same range, quoted per mix. On the umbrella bases the 45KG FHST064, the 160KG FHST063 and the 360KG FHST060 can all share one container. Give us your intended mix and we price it as a combination.

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Can I order less than a full container, or mix products?Yes. Mixed loading is exactly how we handle an order that does not fill a container on its own.A container can be filled with more than one item from the same range, and the combination is quoted per mix rather than at the single-item container price. In practice this means a project can order, say, dining chairs together with the table from the same range and fill one container with both, instead of committing to a full container of one code.The base range works the same way: the 45KG base, the 160KG base and the 360KG base can be mixed in one container.Tell us the items, the quantities and the destination port, and we will build the loading plan and quote the mix. If your mix is close to a full container, we will say so, because at that point a single-code container is usually the cheaper route.Less than container and mixed loadsYes. We support mixed-product containers that combine umbrellas, bases, and furniture in one shipment, and we can arrange LCL (less than container load) for orders below a full box. Mixed loading helps you test several SKUs without a huge commitment.How we pack a mixWe plan the carton layout so fragile and heavy items are braced, then send you the loading plan for approval. This keeps freight efficient and damage low on combined orders.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 20

Our minimum order quantity is normally one 40HQ container, and on several lines the figure works out exactly to that: FHCH057 is 360 chairs, FHTB068 is 160 tables, FHSF001 is 56 sets and FHSF233 is 52 sets. A few items sit lower, including FHSF235 at 10 sets and FHCH073-A1 at 350 pcs.

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What is your minimum order quantity?Our minimum order quantity is normally one 40HQ container. On several lines the figure works out exactly to that:Adjustable back armchair: 360 chairs per 40HQExtendable table: 160 tables per 40HQCorner sofa set: 56 sets per 40HQ6-piece corner set: 52 sets, shipped as two 40HQ loadings of 26 sets eachA few items start lower than a full container. A compact 4-piece dining set starts from 10 sets, and a parasol base starts from 350 pcs. Customised umbrellas are handled separately, with their own minimum, which we cover in the customisation question.The minimum usually tracks the container for packing economics rather than policy: at one container the loading plan, the carton schedule and the freight cost all line up, so the per-set landed cost is at its lowest. Below a full container we quote mixed loading instead, which is covered in the next question.Minimum order quantityOur MOQ depends on the product. Stock umbrella models often start from a small batch, while fully custom colours, sizes, or branded runs carry a higher minimum to cover setup. Typical custom MOQ is one 20-foot container or a negotiated mix.Mixed and small ordersFor first-time buyers we can sometimes accept a mixed container across models, and sample orders are available separately. Share your target models and quantities and we will confirm the exact MOQ and a path that fits a trial order.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 21

All our loading figures are 40HQ figures. Current examples: 870 white aluminium armchairs, 400 to 700 high-back armchairs depending on packing, 576 round tube armchairs, 1,200 rope weave chairs, 360 adjustable back chairs, 330 round tables, 160 extendable tables, and 26 to 66 sofa sets.

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How Many Units Fit in One 40HQ Container? Every loading figure we publish is quoted against a 40HQ container. The table below is representative of the current range; the exact figure for your order depends on the version, the packaging format and whether the container is shared with other products. Item Units per 40HQ Units per 40HQ white aluminium armchair870 chairshigh-back armchair400 chairs stacked (A1) or 700 knock-down in cartons (A2)Knock-down loads morehigh-back armchair with wood armrests396 stacked (A1) or 568 in cartons (A2)Knock-down loads morewhite round tube armchair576 chairsrope weave armchair1,200 pcs (A1) or 1,020 pcs (C1/C2)adjustable back armchair360 chairsNine to a carton 120 cm round table 330 tables extendable table160 tables4-piece sofa set66 / 52 / 38 setsThree versions in the current range 5-piece rope weave set 39 sets (B1) or 43 sets (B2, B3) 6-piece corner set 26 sets Why knock-down builds load more A knock-down build almost always loads more than the stacked version of the same chair, which is why the high-back armchair moves from 400 to 700 and from 396 to 568. Where both formats are published, plan against the figure that matches the packaging you order. Sharing a container with other products A loading figure is for that single item filling a container. When two products share one container the mix is quoted per mix rather than by adding the two figures together. Send us the models and quantities you are considering and we will send the loading plan for your exact mix in writing.

Question 22

We ship FOB Ningbo. Every price on this site is quoted FOB, and Ningbo is the port our containers leave from. Ex-works and CIF quotations to your destination port are available if you would rather we arrange the sea leg. Loading figures are all based on 40HQ containers.

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Which port do you ship from, and what trade terms do you quote?We ship FOB Ningbo, and every price published on this site is quoted on FOB terms.Ningbo is the port our containers leave from. If you would rather we arranged the sea leg, we also quote Ex-works and CIF to your destination port on request.Two practical points follow from that.Because the standard quotation is FOB, the sea freight is normally arranged by you or your forwarder. Give us the destination port with your enquiry if you want a CIF figure instead, and we will price the freight into the quotation.Our loading plans are built around 40HQ containers rather than 20GP, and every loading figure we publish is a 40HQ figure. Tell us the destination port and the quantity, and we will confirm the loading plan and a delivered price.Port and trade termsWe ship from Ningbo or Shanghai, the two main export ports nearest our Linhai factory, and we quote FOB, CIF, or EXW as required. Most orders move FOB Ningbo for best rate and frequency.DocumentationWe provide commercial invoice, packing list, bill of lading, certificate of origin, and any certification your market requires (such as CE or REACH declarations). Tell us the destination early so we prepare the right papers.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 23

Base weight depends on whether the umbrella is centre pole or cantilever, the canopy diameter and how exposed the site is. Our range runs from 10 to 18 kg resin bases for small sheltered terraces to 45 kg concrete, 55 to 160 kg modular steel and a 360 kg marble base for cantilever umbrellas.

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What weight umbrella base do I need?Base weight depends on three things: whether the umbrella is centre pole or cantilever, the canopy diameter, and how exposed the site is. As a starting guide from our own range:A small centre pole umbrella of about 2.5 m on a sheltered terrace: a 10 to 18 kg resin base is normally enough.A standard 2.7 m centre pole umbrella in commercial use: specify a 45 kg base. Our steel-plated concrete base, 55 cm diameter and 45 cm high, with a centre-pole socket for 48 mm or 58 mm poles.A cantilever or offset umbrella: the whole canopy load sits off to one side, so the base has to be far heavier. Our modular split-steel base is built in 55 kg, 80 kg and 160 kg configurations, and large commercial cantilevers use the 360 kg welded marble base.Two practical rules. A heavier base only helps up to the wind rating of the umbrella itself: our wind-optimised centre pole umbrella is rated to Beaufort 4, about 25 km/h, and no base raises that. And on an exposed site the answer is a heavier base plus closing the canopy sooner, not a heavier base alone.Send the canopy size, the umbrella type and a photograph of the site and we will confirm the base weight for your project.How much base weight you needWeight scales with canopy size and mount type. As a guide: 2.0 m to 2.5 m centre pole, 15 kg to 30 kg; 3.0 m centre pole or small cantilever, 30 kg to 50 kg; 3.0 m to 3.5 m cantilever, 50 kg to 90 kg filled, or an in-ground anchor.Do not under-weightUnder-weighting is the most common cause of tipping. If you are between sizes, choose the heavier base or move to an in-ground socket. The base class is part of the wind rating, so match it to the exact model.Tell us the model, surface, and local wind and we will specify the precise base and weight.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 24

Yes, within the limits of the material. The steel-plated concrete base comes in grey or black with OEM colour and finish available for project orders. The modular steel base is grey or wood-grain brown, the welded marble base is black or white, and the resin bases are black or bronze. HDPE bases are quoted as moulded.

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Can umbrella bases be supplied in a custom colour or with branding?Yes, within the limits of the material. Our steel-plated concrete base is available in grey or black, with OEM colour and finish available for project orders. The modular steel base comes in grey and wood-grain brown, the welded marble base in black or white, and the resin bases in black or bronze.HDPE fillable bases take their colour from the moulding, so those are quoted as moulded in black rather than re-coloured.Where a scheme needs a specific tone, send the reference, a paving sample, a facade photograph or a paint code, and we will confirm which bases in the range can be produced to it and which cannot.Custom colour and branding on basesYes. Bases can be powder-coated to your RAL or brand colour and, on some models, fitted with a branded collar or badge. Planter-style bases can also be finished to match the scheme.Lead time and MOQCustom colour adds a short line setup to production; typical MOQ applies per colour. Send your colour reference and we will confirm feasibility and the surcharge, if any, for your order size.Branded bases are a popular touch for flagship venues where every visible element carries the identity, and we keep the colour on file for reorders.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 25

Only up to the wind rating of the umbrella itself. Our wind-optimised centre pole umbrella is rated to Beaufort 4, about 25 km/h, and no base raises that figure. The base holds the umbrella down to its rating; above it the correct action is to close the canopy, which presents a fraction of the sail area.

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Will a heavier umbrella base stop my umbrella blowing over in a storm?Only up to a point, and the limit is the umbrella rather than the base. Our wind-optimised centre pole umbrella is rated to Beaufort 4, about 25 km/h. That is the canopy's own limit, and no base raises it.What the base does is hold the umbrella down up to that rating and stop it tipping or walking in a gust below it. Above the rated wind the correct action is to close the canopy, because a closed canopy presents a fraction of the open sail area.So on an exposed site the answer is two things together: specify the heavier base and close the canopies at the rated wind, or specify a permanent in-ground position so the load goes into the ground. A heavier base on its own is not a storm solution.Will a heavier base stop blow-over?A heavier, correctly matched base is the single biggest factor in preventing tip-over in normal breezes. It lowers the centre of gravity and resists the sail effect of the canopy. But no base makes a large umbrella safe in a storm.Complete the systemBase weight works with the mount and the habit of closing in high wind. For exposed sites, pair a heavy base with an in-ground anchor and keep the canopy closed when gusts rise. Wind ratings assume the specified base is used.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 26

Footprints vary widely by type. Resin centre pole bases are 42.5 cm to 55 cm across, the HDPE cross base is 50 x 50 x 7.5 cm, square fillable bases are 85 x 85 x 17 cm and 97 x 97 x 19 cm, and the welded marble base is 145 x 120 x 20 cm. A base 85 to 97 cm across changes how close cafe tables can be set.

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How much terrace space does an umbrella base take up?Enough that the base should be set out on the plan rather than discovered on site. Our footprints by type:Resin centre pole bases: 42.5 cm, 44.5 cm, 50 cm and 53.5 cm diameter, with heights from 8 cm to 34 cmSteel-plated concrete centre pole base: 55 cm diameter and 45 cm highHDPE interlocking cross base: 50 x 50 x 7.5 cmHDPE square fillable bases: 85 x 85 x 17 cm and 97 x 97 x 19 cmHDPE base with handle: 90 x 90 x 21 cmWelded marble base: 145 x 120 x 20 cmA square or cross base at 85 to 97 cm per side is roughly the footprint of a cafe table, so where tables are set 60 to 80 cm apart a base of that size changes the seating spacing. The low resin bases, at 50 cm diameter and 8 cm high, are the ones to choose when the base has to disappear under a table.Footprint of common basesA compact centre-pole plate base is roughly 40 cm to 50 cm across. A cantilever base is larger, often 80 cm to 100 cm, because the offset load needs a wide stance. Split and roller bases add a little length when open.Planning the layoutOn a tight patio, measure the arc the canopy sweeps and keep the base clear of walkways. For restaurant rows, allow 1.2 m to 1.5 m between pole centres so canopies do not clash when tilted.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 27

A split base is supplied as separate steel plates that bolt together on site. Ours is built as 4 plates in the 55 kg and 80 kg versions and 8 plates in the 160 kg version, each 45 x 45 cm, so one person can carry the pieces. Steel thickness scales with the build at 12 mm, 18 mm and 24 mm.

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What is a split umbrella base, and why choose it over one heavy slab?A split base is supplied as separate steel plates that are bolted together on site, and it exists for three reasons.First, weight that cannot be lifted. Our modular base is built as 4 plates in the 55 kg and 80 kg versions and 8 plates in the 160 kg version, each plate 45 x 45 cm, so one person can carry the pieces to the terrace and assemble them there.Second, tolerance on site. If a location turns out windier than the drawings suggested, extra plates can be added to move up a build instead of replacing the base.Third, appearance. The plates are finished in grey or wood-grain brown, so a 160 kg base can read as part of a timber deck rather than a concrete block.Steel thickness also scales with the build, at 12 mm, 18 mm and 24 mm across the configurations, so the heaviest version is not simply more plates, it is thicker plate as well.What a split base isA split base is made in two interlocking halves that wrap around the pole and lock together, then fill with sand or water. You never lift the finished weight as one piece, which makes large hold-downs manageable.Why choose itSplit bases ship and store flat, assemble without lifting the full weight, and suit sites where a one-piece 80 kg base would be impossible to carry up stairs or across a deck. They are a favourite for rooftops and balconies.The trade-off is a slightly larger footprint than a compact fixed base, so check the terrace space.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 28

Centre pole and cantilever umbrellas need different bases and they are not interchangeable. A centre pole base holds the pole in a vertical socket and runs from 8 kg to 45 kg. A cantilever base has to resist a turning force from the offset arm, so it uses modular steel plates from 55 kg to 160 kg, a 360 kg marble base or an HDPE water-fill base.

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Centre pole or cantilever: which umbrella base do I need?They are not interchangeable, and mixing them up is the most common specification mistake in this category. A centre pole umbrella takes a base with a vertical socket in the middle, where the weight simply holds the pole down. A cantilever umbrella carries the canopy out on a side arm, so its base has to resist a turning force rather than a vertical one, and it needs to be built for a side pole.Our range is split the same way:Centre pole bases run from 8 kg to 45 kg, in resin and steel-plated concrete, with sockets for 38 mm, 48 mm and 58 mm poles and models rated for poles up to 50 mm.Cantilever and side pole bases are the modular split-steel base in 55 kg, 80 kg and 160 kg builds, the 360 kg welded marble base, and the HDPE water-fill bases in 60 L, 138 L and 180 L.Using a centre pole base under a cantilever usually looks acceptable on a layout drawing and fails on the first windy day. It is worth confirming the umbrella type before the base is specified.Centre pole vs cantilever baseCentre pole umbrellas use a base with a vertical collar sized to the pole (38/48/57 mm) and rely on the table or a plate for stability. Cantilevers need a much heavier offset hold-down because the arm throws the load to one side.Weight guideA 2.0 m to 2.5 m centre pole typically needs 15 kg to 30 kg. A 3.0 m cantilever needs 50 kg to 90 kg filled, or an in-ground anchor. Always size the base to the largest canopy you plan to run on that pole.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 29

Yes, in three different ways. The HDPE cross base in 130 L and 180 L fills has built-in transport castors, and the 180 L cantilever base has four wheels on one side so it is tipped and rolled. Fillable bases are light before filling at 13.6 kg and 15.5 kg, while the solid bases are moved by tilting or by taking them apart.

Accepted Answer

Can a heavy umbrella base be moved, and do any of them have wheels?Yes, and there are three different answers depending on the base.The HDPE cross base in 130 L and 180 L fills has built-in transport castors, so it can be pushed into position before filling.The 180 L cantilever base has four wheels on one side, so it is tipped and rolled rather than lifted.The fillable bases are light before filling, at 13.6 kg and 15.5 kg, which is why they suit sites where the layout changes during the season.The solid bases are moved by tilting and rolling, or in the case of the 360 kg marble base and the modular steel base, by taking them apart into 10 slabs or 4 to 8 plates. Nothing in the heavy part of the range is designed to be lifted in one piece.One practical point: a base that has to be drained before it can be moved should be drained early rather than on the day, because a full 180 L base weighs 180 kg with water or 250 kg with sand.Moving heavy basesMany of our heavier bases include built-in wheels or come as a split design you can move empty and fill in place. Wheeled bases let one person reposition a 40 kg to 60 kg unit on smooth decking.Split and roller optionsA split base arrives in two halves that clip around the pole, so you never lift the full weight at once. Roller-base models let you roll the umbrella to storage for winter and back in spring.For very large fixed bases, plan the position before filling, since a fully weighted unit is effectively permanent without mechanical help.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

Question 30

Yes. We supply a 13 mm iron in-ground base that is buried and fixed below the surface, so the pole comes straight out of the lawn or paving with nothing visible above ground. It suits lawns, squares and commercial schemes that need a permanent position, and it removes the base from the wind problem entirely.

Accepted Answer

Can an umbrella base be buried so it does not show?Yes. We supply a 13 mm iron in-ground base that is buried and fixed below the surface, so the pole comes straight out of the lawn or paving and nothing is visible above ground.It is the right choice where a portable base would be in the way or would walk: lawns, squares, and commercial schemes that need a permanent position. It is also the only option that takes the base out of the wind problem completely, because the load goes into the ground rather than into a weight sitting on the surface.The trade-off is that the position is permanent. An in-ground base cannot be moved for an event or re-laid for a season, so it should be set out with the same care as any other buried fixing, and it suits a site where the layout is already decided.If you tell us the pole diameter and the ground build-up, we will confirm the fixing detail for the project.Buried and hidden basesYes. For the cleanest look we supply in-ground anchor sockets: a steel sleeve is set into concrete below the surface and the umbrella pole drops into it. Above ground you see only a small flange or nothing at all.When to use itIn-ground mounts are ideal for permanent terraces, plaza installations, and large cantilevers where maximum stability with no visible weight is wanted. They require permission to core-drill and a concrete pour.For rented or tiled decks where drilling is not allowed, a heavy surface plate or split base is the no-drill alternative.Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.

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