Question 1

After the contract is signed we assign a unique order number which you can use to track progress on our website. There are seven published stages: order confirmation, production scheduling, material procurement, production process tracking, quality control and inspection, packaging and shipping, and delivery and feedback.

Accepted Answer

After each contract is signed we assign a unique order number, and that number can be used to track the progress of the order on our website. You do not have to ask for a status update to know where the goods are.The tracking runs through seven published stages:Order ConfirmationProduction SchedulingMaterial ProcurementProduction Process TrackingQuality Control and InspectionPackaging and ShippingDelivery and FeedbackTwo points worth knowing. Production scheduling follows order confirmation, so you get a clear view of the start date and the expected finish date early rather than near the end. And Quality Control and Inspection is one of the tracked stages rather than a separate conversation, which is where third party inspection sits if you want to appoint one before the container is loaded.If you would like a written update at each stage rather than checking the website, tell us at order stage and we will send one.

Question 2

We exhibit at two fairs in Guangzhou each year, the Canton Fair and the Jinhan Fair for Home & Gifts, and both take place in October. Stand numbers and exact dates for each edition are published on our News page once confirmed. We also welcome buyers to visit us in Linhai.

Accepted Answer

We meet buyers in person at two fairs in Guangzhou each year, both in October:The Canton Fair, in Guangzhou, where we exhibit our outdoor collectionsThe Jinhan Fair for Home & Gifts, at the Poly World Trade Center Expo in GuangzhouWe deliberately do not print fixed dates and stand numbers in this answer, because they change every edition and a stale stand number is worse than none. Stand numbers and confirmed dates for each edition are published on our News page as soon as we have them, and our team sends them to buyers who are already in contact with us.If you would like to meet at the next edition, tell us which fair and which day and we will confirm our stand and hold a time slot for you.Factory visits are also welcome. Buyers who are already in China, or who want to see the frames welded and the upholstery made before placing a substantial order, can arrange to visit us in Linhai, Zhejiang. Contact us with your travel dates and we will set the visit up.

Question 3

Our company is Linhai Fenghui Home Furnishing Co., Ltd., based in Linhai, Zhejiang Province, China, postal code 317000. Zhejiang is China's main producing region for outdoor furniture and shade umbrellas, and we ship from Ningbo. Phone and WhatsApp +86 13282468266, email janetwoo@forishortus.com.

Accepted Answer

Our company is Linhai Fenghui Home Furnishing Co., Ltd., and we are based in Linhai, Zhejiang Province, China. Our postal code is 317000.Location matters more than it looks in this industry. Zhejiang is China's main producing region for outdoor furniture and shade umbrellas, which is why the frame welding, the powder coating and the upholstery are all available locally and why a finish change does not send your order across the country. Containers leave from Ningbo, which is a short run from the workshop.How to reach us:Phone and WhatsApp or WeChat: +86 13282468266Email: janetwoo@forishortus.comPostal address: Linhai, Zhejiang Province, China, 317000If you need the full street address for a shipping document, a courier or a factory audit, ask us at enquiry stage and we will send it. We keep the public listing at city level and issue the full address on request.

Question 4

We hold ISO 9001 quality management certification covering the manufacture and sale of furniture including outdoor shade umbrellas, FSC certification for the wood we use, EN 581 testing for outdoor furniture safety and durability, and Alibaba Gold Plus Verified Supplier status verified by third party institutions.

Accepted Answer

Four certifications are current, and all are published on our Certificates page with their dates:ISO 9001 quality management system, covering the manufacturing and sales of furniture articles including outdoor shade umbrellas. This is our core quality management certification and is the one that governs how the workshop operates day to day.FSC, the Forest Stewardship Council certification, which means every piece of wood we use is responsibly sourced from sustainably managed forests, with chain of custody.EN 581, the European standard for outdoor furniture, covering the safety and durability testing of outdoor seating and tables. EN 581-1:2017, EN 581-2:2015 and EN 581-3:2017 all apply to the range.Alibaba Gold Plus Verified Supplier, an accreditation verified by third party authoritative institutions, covering enterprise qualification, production capacity and export service capability.Two practical notes. EN 581 is a product safety and durability standard, so it answers the question of whether a chair is built to carry a person safely and repeatedly rather than what it is made of; material questions are covered in our Materials and Quality answers. And if your market needs a specific document set for customs or for a tender, tell us which certificates and which language you need and we will send the certificates themselves, not just the claim.

Question 5

We are a manufacturer. Frames are welded, finished and upholstered in our own workshop in Zhejiang and then packed for export, which is why a project can change the frame colour and the cushion fabric without changing the supplier. We build outdoor furniture rather than trade it.

Accepted Answer

We are a manufacturer. Frames are welded, finished and upholstered in our own workshop in Zhejiang, and then packed for export.This is not a market-positioning claim, it is where the work happens. Because the frame, the finish and the upholstery are all in house, a project can change the frame colour and the cushion fabric without changing the supplier, and the specification can be built around your space rather than around what happens to be in stock.What that means for you in practice:A custom frame colour, rope tone or fabric is a production change, not a sourcing problem, so it does not put a second supplier between you and your order.Quality questions are answered by the people who made the piece, which is why we can support third party inspection before shipment and reissue parts rather than negotiate.Delivery is quoted against a published container loading plan for the exact version you order.If your procurement process needs a factory audit or a formal supplier questionnaire before you place an order, tell us at enquiry stage and we will support it.

Question 6

We support third party inspection before shipment, and we welcome it. After the goods arrive you have one month to appoint a professional third party and send us the report; major quality problems mean a return to the factory with freight covered by us. Production quality claims with photo or video evidence are accepted within three months of arrival.

Accepted Answer

We support third party inspection before shipment, and we treat it as normal rather than exceptional. Our published quality terms on the furniture range read as follows.Before shipment, we support third party inspection, and the accessories are inspected against the order before the container is loaded.After arrival, the buyer has one month from receiving the goods to appoint a professional third party to inspect them and send us the report. Where that inspection finds major quality problems, the goods are returned to our factory and we bear the freight.Production quality problems can also be raised within three months of arrival, with evidence such as photographs or video, so we can confirm the cause. Where the goods are confirmed to be our fault, we reissue the corresponding parts, and we bear the freight. Neutral product orders are produced to a quality satisfaction level above 95 percent, and OEM orders strictly to the buyer's specification at above 98 percent.Warranty sits alongside this and is covered in the aftercare question: 12 months on outdoor furniture, counted from the date of loading rather than the date of arrival, so the window is running while the container is at sea.

Question 7

Four HS codes cover the range: 9401719000 for outdoor chairs, 9401790000 for other chairs, 9403899000 for outdoor tables, and 9403700000 for plastic items. Place of origin is China (Zhejiang). Our commercial declaration reads as the material and construction, for example fabric on an iron frame, no brand.

Accepted Answer

Four HS codes cover the range, and the correct one is stated on each product page:9401719000: outdoor chairs, the code used on most of the chair range9401790000: outdoor chairs on the aluminium lines, for example FHCH079 and FHCH0789403899000: outdoor tables, for example FHTB0689403700000: plastic itemsWhere a set contains both a table and chairs, two codes apply and are both published, for example 9403899000 for the table and 9401719000 for the chairs. Place of origin is China (Zhejiang).The commercial declaration we use describes the material and construction rather than a brand, for example outdoor furniture, fabric, iron frame, upholstered or not upholstered, no brand. If your broker needs the declaration worded to a specific template, send us the wording and we will match it on the shipping documents.Tell us the destination country when you enquire. Duty rates and any import requirements are set by your customs authority, so it is worth confirming the code that applies at your end before you cost the shipment.

Question 8

Gross and net weights are published per item so you can plan freight. A six-chair carton of FHCH079 is 28.2 kg gross and 23.7 kg net, about 3.95 kg net per chair. Per set: FHSF207 runs 64 to 84 kg gross, FHSF049 is 71 kg gross and 66 kg net, FHSF001 is 90 kg gross and 85 kg net.

Accepted Answer

Gross and net weights are published per item so you can plan freight, insurance and unloading without waiting for a packing list. Examples from the current range:FHCH079 white aluminium armchair: 28.2 kg gross and 23.7 kg net for a six-chair carton, about 3.95 kg net per chairFHCH078 white round tube armchair: 17 kg gross and 15 kg netFHTB068 extendable table: 45.5 kg gross and 39.5 kg netFHSF207 5-piece set: 84 kg gross and 74 kg net (B1), 80/70 kg (B2), 64/63 kg (C1), 68/63 kg (C2, D1)FHSF049 4-piece set: 71 kg gross and 66 kg net per setFHSF001 corner sofa set: 90 kg gross and 85 kg netTwo things to note. The gap between gross and net is the carton and internal packing, so the gross figure is the one to use for freight and manual handling. And on multi-configuration lines the weight follows the configuration, as FHSF207 shows, so confirm the weight against the version you are ordering.

Question 9

Carton detail is published on every product page. Chair cartons run from 0.367 CBM for three round tube chairs to 0.491 CBM for six white aluminium chairs. Table cartons include 228.5 x 131.5 x 14 cm at 0.421 CBM. Sofa sets run from 0.842 to 3.23 CBM per set across two to four cartons.

Accepted Answer

Carton detail is published on every product page, and it is worth reading before you plan a container because the volume per set varies more than the loading figures suggest.Chairs:FHCH078 white round tube armchair: carton 58 x 68 x 93 cm, three chairs per carton, 0.367 CBMFHCH079 white aluminium armchair: six chairs per carton, 77 x 58 x 110 cm, 0.491 CBMFHCH057 adjustable back armchair: nine chairs stacked per cartonTables:FHTB068 extendable table: carton 228.5 x 131.5 x 14 cm, one table per carton, 0.421 CBMSofa sets:FHSF207 5-piece set: two export cartons per set, 0.842 to 1.07 CBM per set depending on the configurationFHSF049 4-piece set: 1.006 CBM per setFHSF109 4-piece set: 1.165 CBM per setFHSF075 4-piece set: 1.764 CBM per setFHSF233 6-piece corner set: four cartons per set, 3.23 CBM per setBecause the volume per set drives the loading figure, the two are worth reading together. A set that packs at 3.23 CBM per set and one at 1.006 CBM per set will fill the same 40HQ with very different numbers of sets. Where a range has several configurations, the carton schedule for the exact configuration is confirmed on the order.

Question 10

Yes. Mixed loads are supported: a container can be filled with more than one item from the same range, quoted per mix. On the umbrella bases the 45KG FHST064, the 160KG FHST063 and the 360KG FHST060 can all share one container. Give us your intended mix and we price it as a combination.

Accepted Answer

Yes. Mixed loading is exactly how we handle an order that does not fill a container on its own.A container can be filled with more than one item from the same range, and the combination is quoted per mix rather than at the single-item container price. In practice this means a project can order, say, dining chairs together with the table from the same range and fill one container with both, instead of committing to a full container of one code.The base range works the same way: the FHST064 45KG base, the FHST063 160KG base and the FHST060 360KG base can be mixed in one container.Tell us the items, the quantities and the destination port, and we will build the loading plan and quote the mix. If your mix is close to a full container, we will say so, because at that point a single-code container is usually the cheaper route.

Question 11

Our minimum order quantity is normally one 40HQ container, and on several lines the figure works out exactly to that: FHCH057 is 360 chairs, FHTB068 is 160 tables, FHSF001 is 56 sets and FHSF233 is 52 sets. A few items sit lower, including FHSF235 at 10 sets and FHCH073-A1 at 350 pcs.

Accepted Answer

Our minimum order quantity is normally one 40HQ container, and on several lines the figure works out exactly to that:FHCH057 adjustable back armchair: 360 chairs, which is one 40HQFHTB068 extendable table: 1 x 40HQ, which is 160 tablesFHSF001 corner sofa set: 56 sets, which is one 40HQFHSF233 6-piece corner set: 52 sets, which is two 40HQ loadings at 26 sets eachA few items start lower than a full container. FHSF235 is 10 sets and FHCH073-A1 is 350 pcs. Customised umbrellas are a separate case with their own minimum, which we cover in the customisation question.The reason the minimum usually tracks the container is packing economics rather than policy: at one container the loading plan, the carton schedule and the freight cost all line up, and the per-set landed cost is at its lowest. Below a full container we quote mixed loading instead, which is the subject of the next question.

Question 12

All our loading figures are 40HQ figures. Current examples: 870 white aluminium armchairs, 400 to 700 high-back armchairs depending on packing, 576 round tube armchairs, 1,200 rope weave chairs, 360 adjustable back chairs, 330 round tables, 160 extendable tables, and 26 to 66 sofa sets.

Accepted Answer

Every loading figure we publish is quoted against a 40HQ container. Representative examples from the current range:FHCH079 white aluminium armchair: 870 chairsFHCH062 high-back armchair: 400 chairs stacked (A1) or 700 knock-down in cartons (A2)FHCH063 high-back armchair with wood armrests: 396 stacked (A1) or 568 in cartons (A2)FHCH078 white round tube armchair: 576 chairsFHCH047 rope weave armchair: 1,200 pcs (A1) or 1,020 pcs (C1/C2)FHCH057 adjustable back armchair: 360 chairs, nine to a cartonFHTB077 120 cm round table: 330 tablesFHTB068 extendable table: 160 tablesFHSF049 4-piece sofa set: 66 setsFHSF109 4-piece sofa set: 52 setsFHSF075 4-piece sofa set: 38 setsFHSF079 5-piece rope weave set: 39 sets (B1) or 43 sets (B2, B3)FHSF233 6-piece corner set: 26 setsTwo things are worth knowing before you plan a container. A knock-down build almost always loads more than the stacked version of the same chair, which is why FHCH062 moves from 400 to 700 and FHCH063 from 396 to 568. And a loading figure is for that single item filling a container; when two products share one container the mix is quoted per mix rather than by adding the two figures together.

Question 13

We ship FOB Ningbo. Every price on this site is quoted FOB, and Ningbo is the port our containers leave from. Ex-works and CIF quotations to your destination port are available if you would rather we arrange the sea leg. Loading figures are all based on 40HQ containers.

Accepted Answer

We ship FOB Ningbo, and every price published on this site is quoted on FOB terms.Ningbo is the port our containers leave from. If you would rather we arranged the sea leg, we also quote Ex-works and CIF to your destination port on request.Two practical points follow from that.Because the standard quotation is FOB, the sea freight is normally arranged by you or your forwarder. Give us the destination port with your enquiry if you want a CIF figure instead, and we will price the freight into the quotation.Our loading plans are built around 40HQ containers rather than 20GP, and every loading figure we publish is a 40HQ figure. Tell us the destination port and the quantity, and we will confirm the loading plan and a delivered price.

Question 14

Base weight depends on whether the umbrella is centre pole or cantilever, the canopy diameter and how exposed the site is. Our range runs from 10 to 18 kg resin bases for small sheltered terraces to 45 kg concrete, 55 to 160 kg modular steel and a 360 kg marble base for cantilever umbrellas.

Accepted Answer

Base weight depends on three things: whether the umbrella is centre pole or cantilever, the canopy diameter, and how exposed the site is. As a starting guide from our own range:A small centre pole umbrella of about 2.5 m on a sheltered terrace: a 10 to 18 kg resin base is normally enough.A standard 2.7 m centre pole umbrella in commercial use: specify a 45 kg base. Our FHST064 is a steel-plated concrete base, 55 cm diameter and 45 cm high, with a centre-pole socket for 48 mm or 58 mm poles.A cantilever or offset umbrella: the whole canopy load sits off to one side, so the base has to be far heavier. Our modular split-steel base is built in 55 kg, 80 kg and 160 kg configurations, and large commercial cantilevers use the 360 kg welded marble base.Two practical rules. A heavier base only helps up to the wind rating of the umbrella itself: our wind-optimised centre pole umbrella is rated to Beaufort 4, about 25 km/h, and no base raises that. And on an exposed site the answer is a heavier base plus closing the canopy sooner, not a heavier base alone.Send the canopy size, the umbrella type and a photograph of the site and we will confirm the base weight for your project.

Question 15

Yes, within the limits of the material. The steel-plated concrete base comes in grey or black with OEM colour and finish available for project orders. The modular steel base is grey or wood-grain brown, the welded marble base is black or white, and the resin bases are black or bronze. HDPE bases are quoted as moulded.

Accepted Answer

Yes, within the limits of the material. Our steel-plated concrete base is available in grey or black, with OEM colour and finish available for project orders. The modular steel base comes in grey and wood-grain brown, the welded marble base in black or white, and the resin bases in black or bronze.HDPE fillable bases take their colour from the moulding, so those are quoted as moulded in black rather than re-coloured.Where a scheme needs a specific tone, send the reference, a paving sample, a facade photograph or a paint code, and we will confirm which bases in the range can be produced to it and which cannot.

Question 16

Only up to the wind rating of the umbrella itself. Our wind-optimised centre pole umbrella is rated to Beaufort 4, about 25 km/h, and no base raises that figure. The base holds the umbrella down to its rating; above it the correct action is to close the canopy, which presents a fraction of the sail area.

Accepted Answer

Only up to a point, and the limit is the umbrella rather than the base. Our wind-optimised centre pole umbrella is rated to Beaufort 4, about 25 km/h. That is the canopy's own limit, and no base raises it.What the base does is hold the umbrella down up to that rating and stop it tipping or walking in a gust below it. Above the rated wind the correct action is to close the canopy, because a closed canopy presents a fraction of the open sail area.So on an exposed site the answer is two things together: specify the heavier base and close the canopies at the rated wind, or specify a permanent in-ground position so the load goes into the ground. A heavier base on its own is not a storm solution.

Question 17

Footprints vary widely by type. Resin centre pole bases are 42.5 cm to 55 cm across, the HDPE cross base is 50 x 50 x 7.5 cm, square fillable bases are 85 x 85 x 17 cm and 97 x 97 x 19 cm, and the welded marble base is 145 x 120 x 20 cm. A base 85 to 97 cm across changes how close cafe tables can be set.

Accepted Answer

Enough that the base should be set out on the plan rather than discovered on site. Our footprints by type:Resin centre pole bases: 42.5 cm, 44.5 cm, 50 cm and 53.5 cm diameter, with heights from 8 cm to 34 cmSteel-plated concrete centre pole base: 55 cm diameter and 45 cm highHDPE interlocking cross base: 50 x 50 x 7.5 cmHDPE square fillable bases: 85 x 85 x 17 cm and 97 x 97 x 19 cmHDPE base with handle: 90 x 90 x 21 cmWelded marble base: 145 x 120 x 20 cmA square or cross base at 85 to 97 cm per side is roughly the footprint of a cafe table, so where tables are set 60 to 80 cm apart a base of that size changes the seating spacing. The low resin bases, at 50 cm diameter and 8 cm high, are the ones to choose when the base has to disappear under a table.

Question 18

A split base is supplied as separate steel plates that bolt together on site. Ours is built as 4 plates in the 55 kg and 80 kg versions and 8 plates in the 160 kg version, each 45 x 45 cm, so one person can carry the pieces. Steel thickness scales with the build at 12 mm, 18 mm and 24 mm.

Accepted Answer

A split base is supplied as separate steel plates that are bolted together on site, and it exists for three reasons.First, weight that cannot be lifted. Our modular base is built as 4 plates in the 55 kg and 80 kg versions and 8 plates in the 160 kg version, each plate 45 x 45 cm, so one person can carry the pieces to the terrace and assemble them there.Second, tolerance on site. If a location turns out windier than the drawings suggested, extra plates can be added to move up a build instead of replacing the base.Third, appearance. The plates are finished in grey or wood-grain brown, so a 160 kg base can read as part of a timber deck rather than a concrete block.Steel thickness also scales with the build, at 12 mm, 18 mm and 24 mm across the configurations, so the heaviest version is not simply more plates, it is thicker plate as well.

Question 19

Centre pole and cantilever umbrellas need different bases and they are not interchangeable. A centre pole base holds the pole in a vertical socket and runs from 8 kg to 45 kg. A cantilever base has to resist a turning force from the offset arm, so it uses modular steel plates from 55 kg to 160 kg, a 360 kg marble base or an HDPE water-fill base.

Accepted Answer

They are not interchangeable, and mixing them up is the most common specification mistake in this category. A centre pole umbrella takes a base with a vertical socket in the middle, where the weight simply holds the pole down. A cantilever umbrella carries the canopy out on a side arm, so its base has to resist a turning force rather than a vertical one, and it needs to be built for a side pole.Our range is split the same way:Centre pole bases run from 8 kg to 45 kg, in resin and steel-plated concrete, with sockets for 38 mm, 48 mm and 58 mm poles and models rated for poles up to 50 mm.Cantilever and side pole bases are the modular split-steel base in 55 kg, 80 kg and 160 kg builds, the 360 kg welded marble base, and the HDPE water-fill bases in 60 L, 138 L and 180 L.Using a centre pole base under a cantilever usually looks acceptable on a layout drawing and fails on the first windy day. It is worth confirming the umbrella type before the base is specified.

Question 20

Yes, in three different ways. The HDPE cross base in 130 L and 180 L fills has built-in transport castors, and the 180 L cantilever base has four wheels on one side so it is tipped and rolled. Fillable bases are light before filling at 13.6 kg and 15.5 kg, while the solid bases are moved by tilting or by taking them apart.

Accepted Answer

Yes, and there are three different answers depending on the base.The HDPE cross base in 130 L and 180 L fills has built-in transport castors, so it can be pushed into position before filling.The 180 L cantilever base has four wheels on one side, so it is tipped and rolled rather than lifted.The fillable bases are light before filling, at 13.6 kg and 15.5 kg, which is why they suit sites where the layout changes during the season.The solid bases are moved by tilting and rolling, or in the case of the 360 kg marble base and the modular steel base, by taking them apart into 10 slabs or 4 to 8 plates. Nothing in the heavy part of the range is designed to be lifted in one piece.One practical point: a base that has to be drained before it can be moved should be drained early rather than on the day, because a full 180 L base weighs 180 kg with water or 250 kg with sand.

Question 21

Yes. We supply a 13 mm iron in-ground base that is buried and fixed below the surface, so the pole comes straight out of the lawn or paving with nothing visible above ground. It suits lawns, squares and commercial schemes that need a permanent position, and it removes the base from the wind problem entirely.

Accepted Answer

Yes. We supply a 13 mm iron in-ground base that is buried and fixed below the surface, so the pole comes straight out of the lawn or paving and nothing is visible above ground.It is the right choice where a portable base would be in the way or would walk: lawns, squares, and commercial schemes that need a permanent position. It is also the only option that takes the base out of the wind problem completely, because the load goes into the ground rather than into a weight sitting on the surface.The trade-off is that the position is permanent. An in-ground base cannot be moved for an event or re-laid for a season, so it should be set out with the same care as any other buried fixing, and it suits a site where the layout is already decided.If you tell us the pole diameter and the ground build-up, we will confirm the fixing detail for the project.

Question 22

For large commercial cantilevers at a poolside or beach club we normally quote the 360 kg welded marble base, FHST060. It is built as 10 marble slabs of 46 x 46 x 5 cm, about 28 kg each, carried in a welded steel frame with an overall footprint of 145 x 120 x 20 cm, in black or white.

Accepted Answer

For large commercial cantilevers at a poolside or beach club we normally quote the 360 kg welded marble base, FHST060.It is built as 10 marble slabs of 46 x 46 x 5 cm, roughly 28 kg each and about 280 kg in total, carried in a welded steel frame. The overall footprint is 145 x 120 x 20 cm, and it is available in black or white. It is specified for hotels, resorts, poolside lounges, beach clubs, restaurants and luxury villas.Two practical notes. At 145 x 120 cm the base sets the spacing of everything around it, so the sun-lounger or table layout is worth fixing before the base is ordered rather than after. And because it is assembled on site from slabs, plan access for the individual pieces rather than the assembled base.Colour is usually decided by the surroundings: white reads well against pale pool paving, black against light stone or timber decking.

Question 23

Measure the outside diameter of the pole where it enters the base, not at the top, because a tapered pole is thinner at the bottom. Our bases cover 38 mm, 48 mm and 58 mm sockets, models rated up to 50 mm, and dual-fit bases that accept both 38 mm and 48 mm. Cross bases and in-ground bases have no socket.

Accepted Answer

Measure the outside diameter of the pole at the point where it enters the base, not at the top. A tapered pole is thinner at the bottom, and that lower dimension is what the socket has to accept.Our range covers the common sizes:38 mm, 48 mm and 58 mm sockets as separate modelsBases rated for poles up to 50 mmDual-fit bases that accept both 38 mm and 48 mm poles in one baseIf the pole is not one of those sizes, send us the measurement and we will quote a socket to suit. Two exceptions are worth knowing: a cross base holds the pole with a plate and bolts rather than a socket, so it fits a range of diameters, and an in-ground base has no socket at all because the pole is set into the ground.

Question 24

A fillable base ships empty and light, at 13.6 kg and 15.5 kg for our HDPE models, then reaches 60 kg, 138 kg or 180 kg once filled. A solid base ships at its working weight, from 8 kg resin up to 45 kg concrete, 55 to 160 kg modular steel and a 360 kg welded marble base, with nothing to fill or drain.

Accepted Answer

A fillable base ships empty and light. Our HDPE models weigh 13.6 kg and 15.5 kg before filling, then reach 60 kg, 138 kg or 180 kg once filled with water. That makes them cheaper to ship and easy for one person to carry onto a terrace, and several have built-in castors or a wheeled side so the base can be tipped and rolled into position.A solid base ships at its working weight: resin bases from 8 kg to 19 kg, a steel-plated concrete base at 45 kg, modular steel plates from 55 kg to 160 kg, and a welded marble base at 360 kg. There is nothing to fill, nothing to drain, and nothing that can be left half empty by mistake.The usual split in practice is fillable bases for terraces that get re-arranged, or where nobody will maintain a fill level, and solid bases for fixed commercial layouts where reliability matters more than shipping cost.

Question 25

Sand gives more weight than water in the same tank: our 60 L base reaches 60 kg with water or 80 kg with sand, and the 180 L base reaches 180 kg with water or 250 kg with sand. Water is quicker to fill and drain, while sand does not evaporate or freeze and suits a base that stays in one place all season.

Accepted Answer

Sand gives more weight in the same tank. From our actual products: the 60 L interlocking base reaches 60 kg with water or 80 kg with sand, and the 180 L base reaches 180 kg with water or 250 kg with sand.Water is the easier option. It can be filled from a hose and drained in minutes, which suits a terrace that gets re-arranged. The trade-offs are that it evaporates over a hot season, it can freeze in winter, and it needs a water point on site.Sand is heavier for the same volume, does not evaporate and does not freeze, which suits a base that stays in one position all season. The trade-off is that it is much harder to empty if the base ever has to be moved.Either way, check the fill level at the start of the season. A base that is half empty is the most common reason a canopy starts moving in a light wind, and it is also the cheapest problem in the category to prevent.

Question 26

Learn how to choose the right outdoor umbrella for hotels, resorts, restaurants, and commercial outdoor projects. Consider factors such as umbrella type, size, materials, weather resistance, and customization options.

Accepted Answer

Choosing the right outdoor umbrella depends on your project requirements, application environment, and design goals. Before making a decision, consider the following factors:1. Application SpaceDetermine where the umbrella will be used, such as hotels, resorts, restaurants, cafes, pool areas, terraces, or outdoor lounges. Different spaces may require different umbrella designs and coverage areas.2. Umbrella TypeCenter pole umbrellas are suitable for traditional outdoor seating areas, while cantilever umbrellas provide flexible shading solutions without a central pole. Large commercial umbrellas are ideal for hospitality projects requiring wider coverage.3. Size and CoverageChoose the umbrella size based on the available space, furniture layout, and the number of users. Proper sizing ensures effective shade coverage and improves outdoor comfort.4. Materials and DurabilityHigh-quality aluminum frames, UV-resistant fabrics, and weather-resistant components help ensure long-term performance in outdoor environments.5. Customization RequirementsFor commercial projects, customization options such as size, color, fabric, and branding can help create a consistent design style.Our team provides professional outdoor umbrella solutions for hotels, resorts, restaurants, and commercial projects worldwide. Contact us for recommendations based on your specific requirements.

Question 27

Providing long-lasting outdoor shading solutions for premium projects.

Accepted Answer

Yes. Our outdoor umbrellas are designed with durable materials and professional structures to withstand outdoor environments. With proper maintenance, they can provide reliable performance for many years.

Question 28

Providing reliable product support and long-term service for global outdoor projects.

Accepted Answer

Yes. We provide professional after-sales support and quality assurance for our outdoor umbrella projects. Our team assists customers with product guidance, maintenance suggestions, and project support to ensure long-term performance and customer satisfaction.

Question 29

Designed for hotels, resorts, restaurants, and premium outdoor spaces.

Accepted Answer

Our umbrellas are widely used in hotels, resorts, restaurants, cafes, villas, rooftops, and commercial outdoor areas.

Question 30

Using durable materials designed for long-term outdoor performance.

Accepted Answer

Our outdoor umbrellas are made with premium materials including weather-resistant fabrics, durable aluminum structures, and high-quality components to ensure long-lasting outdoor performance.

Crafted Technology, Customized Outdoor Aesthetics

Elevate Garden Living

FAQs

Are you looking for a reliable manufacturer of outdoor furniture and garden leisure products?

Elevate Garden Living

Products

Solution

Support

Company