What warranty do your umbrellas and outdoor furniture have?
What warranty do your umbrellas and outdoor furniture have?
Foris Hortus umbrellas and outdoor furniture carry a structural warranty covering the frame, crank or hydraulic mechanism, and canopy against manufacturing defects.
What the warranty covers
- Aluminum and steel frames against breakage and welding defects.
- Crank, pulley, and hydraulic tilt mechanisms against failure in normal use.
- Canopy fabric against premature fading and seam failure from material defects.
How claims work
- Share your order number and photos; we confirm the cause within two working days.
- Spare parts ship from stock; common parts are fulfilled within the quoted lead time.
- Commercial and coastal sites follow the same process with defined coverage terms.
Keep your order number and a short install photo; it speeds up any warranty claim.
Warranty scope
Our umbrellas and outdoor furniture carry a warranty against manufacturing defects on frames, mechanisms, and workmanship, with the period stated per product on the quotation. Canopies and cushions are wear items covered for material and stitching defects.
Extending life
Spare canopies, slings, and hardware keep a product in service for years beyond the warranty. We keep your colour and model on file so replacements match the original.
Need the full specification, a CAD drawing, or a quotation for your project? Send us your quantity and destination port at our inquiry page and our team replies within one business day. You can also reach Janet at janetwoo@zhijinghome.com or by WhatsApp at +86 132 8246 8266.
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