Do you supply spare parts and after-sales support?
Yes. Canopies, bases, cranks, and hardware are available as separate spare parts, and our support team handles both quoting and after-sales in one thread.
Spare parts
- Replacement canopies, bases, and mechanisms are stocked by model.
- Common fittings and hardware ship quickly from inventory.
- Order the exact model code so the part matches.
After-sales
- Share order number and photos; we confirm the cause within two working days.
- Warranty and paid parts are handled through the same contact.
- Seasonal maintenance tips are available on request.
Keep your order number and a photo of the part you need when requesting spares.
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