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What warranty do your umbrellas and outdoor furniture have?

Update Time:2026/10/15

Foris Hortus umbrellas and outdoor furniture carry a structural warranty covering the frame, crank or hydraulic mechanism, and canopy against manufacturing defects.

What the warranty covers

  • Aluminum and steel frames against breakage and welding defects.
  • Crank, pulley, and hydraulic tilt mechanisms against failure in normal use.
  • Canopy fabric against premature fading and seam failure from material defects.

How claims work

  • Share your order number and photos; we confirm the cause within two working days.
  • Spare parts ship from stock; common parts are fulfilled within the quoted lead time.
  • Commercial and coastal sites follow the same process with defined coverage terms.
Keep your order number and a short install photo; it speeds up any warranty claim.

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